The Chief Psychology Officer

Ep44 The Business Case for 360 Assessments

September 11, 2023 Dr Amanda Potter CPsychol Season 2 Episode 44
The Chief Psychology Officer
Ep44 The Business Case for 360 Assessments
Show Notes

For many years a large proportion of global organisations have been using the 360/multi-rater approach to giving feedback for coaching, development and learning. But how effective are they? What does an effective 360 look like? When should we be applying qualitative or quantitative 360s? In this podcast Caitlin and Amanda look at the science behind robust and valid 360 measures and how they should be effectively applied. They also look at the risks of misusing 360 instruments and some of the mistakes organisations make embarking on 360 programmes. Finally they close with the benefit of 360s to help build the business case with key stakeholders.

The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Amanda via email: TheCPO@zircon-mc.co.uk.

Timestamps

Business 360 Assessments

·       00:00 – Introduction to Business 360 Assessments

·       00:58 – Welcome Caitlin

·       01:47 – The net for collecting feedback

·       02:31 – Food (Feedback) for thought.

·       03:12 – Let’s have a chat…

·       03:56 – Quality, not quantity!

Hold my hand

·       04:41 – What is a 360?

·       05:39 – I rate this- actually… you rate for me

·       06:39 – Off the shelf

·       07:28 – Don’t blame me for this; let me learn!

·       09:55 – Data, data, data

·       11:47 – I want to ask you a few questions…

·       13:44 – Where/when to use the right 360

·       14:38 – Build it and they will come

In the real world…

·       16:16 – Why do we use a 360?

·       16:57 – We don’t trim out the fat!

·       17:29 – Don’t grab the wrong end of the stick

·       18:45 – It’s a cultural thing…

·       19:38 – My first 360; a deeper meaning

·       20:55 – A (aptly) rounded assessment

·       21:42 – Ubiquitous usage

A guide to your 360

·       22:24 – Where did it all go wrong?

·       24:30 – Before you buy…

·       26:33 – Strengths revisited

·       28:03 – The roadmap of a 360

·       30:22 – The human element is the weakest

·       31:26 – Neuroscience!

Tried and tested

·       33:05 – Trust the process

·       34:07 – The BeTalent Blended 360

·       35:51 – How does this benefit the business?

·       36:28 – I’ll show you mine…

·       39:04 – …if you show me yours.

·       41:20 – The end.



Episodes are available here https://www.thecpo.co.uk/

To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/

To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php

For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk