Radical Candour (Candor) can be used to help facilitate courageous conversations, give difficult feedback and create an environment of trust and psychological safety. It is a management philosophy, originally coined by Kim Scott built on the concept of how to give feedback constructively by challenging directly, whilst also caring personally.
As a boss, leader, or aspiring professional, Radical Candour is a relationship-building tool that can be used to help navigate feedback conversations so that they are more effective. In this podcast we give real examples of where Radical Candour has worked, and what happens when it is lacking. We also explore the link between Radical Candour and psychological safety, and how to give feedback and deal with particularly strong or dominant personalities within an organisation. In this episode, Amanda is being interviewed by Angela to explore the concept of Radical Candour.
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To contact Dr Amanda Potter via LinkedIn: linkedin.com/in/amandapotterzircon and Angela linkedin.com/in/angela-malik-zircon
To contact Amanda via email: TheCPO@zircon-mc.co.uk
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Timestamps
Radical Candour
· 00:00 – Introduction to Radical Candour
· 00:44 – What is Radical Candour?
· 02:14 – Keeping it Radical
· 03:26 – Between Caring Personally and Challenging Directly
· 04:19 – Conscious Leadership
· 05:07 – Empathy vs. Narcissism
· 06:23 – How it works in practice
· 08:18 – I first heard about it…
Would you like to have a conversation?
· 08:46 – Some have it, some don’t
· 10:52 – Get senior leadership to do it!
· 12:36 – People can change and some absolutely should!
· 13:40 – Self Radical Candour
· 14:26 – People in business lying?
· 15:39 – Trust is key
· 17:10 – The Ostrich Effect
· 19:00 – What does Radical Candour solve?
· 20:02 – When you need to be radical
It’s story time!
· 21:46 – You’ll want to hear about this…
· 22:26 – A Tail?!
· 24:09 – Humour lightens the mood
· 24:49 – A story about *£/! on a shoe, and I’m not referring to the toilet paper…
From top, to bottom
· 25:33 – Creating a culture of Radical Candour
· 27:36 – Let those at the bottom be noticed by those at the top
· 29:19 – We’re all in the same boat
· 29:53 – QBID revisited
· 30:54 – It’s okay to receive feedback
Delivery options
· 32:30 – Where you are in the business, determines your feedback
· 33:52 – Everybody, just be calm!
· 34:32 – Are you receiving this?
· 36:32 – Those who listen, and those who don’t
· 37:05 – How to deliver Radical Candour
· 38:32 – How are you reading the room and yourself?
· 39:38 – The end.
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