The Chief Psychology Officer

Ep17 Creating a Culture of Accountability

October 17, 2022 Dr Amanda Potter CPsychol Season 1 Episode 17
The Chief Psychology Officer
Ep17 Creating a Culture of Accountability
Show Notes

With quiet quitting being a hot topic in both business and HR recently, many might wonder what how responsibility and accountability influence their workplaces, colleagues and themselves. In this episode, Dr Amanda Potter is being interviewed by Tim Hepworth to talk about how to build a culture of accountability that leads to a thriving organisation and engaged employees. They will explore this through the lens of psychology, neuroscience, and topics like whistleblowing, wellbeing and inclusion.

The Chief Psychology Officer website is now available https://www.thecpo.co.uk/   Please like and follow Zircon for more podcasts and articles at https://www.linkedin.com/company/zircon-consulting-ltd/

If you have questions or would like to speak to Amanda please contact her via LinkedIn: linkedin.com/in/amandapotterzircon or via email: TheCPO@zircon-mc.co.uk.

For more information on Quiet Quitting and Quiet Fleecing, Amanda was interviewed for the following article. https://www.hcamag.com/ca/specialization/leadership/quiet-fleecing-are-you-robbing-top-talent-of-time-and-money/423524

Timestamps

Creating a Culture of Accountability

·       00:00 – Introduction to Culture of Accountability

·       00:56 – Responsibility vs. Accountability

·       01:57 – Owning your mistakes and successes

·       03:15 – What’s stopping us?

·       03:53 – Whistleblowing

·       05:44 – Managing Expectations

·       06:26 – It’s a cultural thing…

·       07:11 – Specifics?

Communication is key

·       08:06 – The meek, shall not inherit the business

·       08:53 – I need commitment first…

·       10:07 – I don’t understand what you haven’t told me!

·       11:00 – Wellbeing

·       12:49 – Times they are a changin’

·       13:39 – Trust

·       14:42 – They are tracking us!

·       16:19 – Ideals when working from home

What seems to be the problem?

·       18:31 – Undermining Accountability

·       19:31 – Top-down control

·       20:29 – Bias

·       21:08 – Consensus seems to suggest…

·       22:06 – Confirmation bias

·       23:15 – Bystander Apathy revisited

·       24:19 – Fundamental Attribution Error

·       25:08 – Neuroscience!

Let’s finish this discussion in a quiet place…

·       27:44 – I’m with (functionally) stupid

·       29:28 – Burnout revisited

·       30:00 – Shh! I’m trying to quit

·       31:11 – The increase of quiet quitting

·       35:47 – Summary of undermining accountability

·       36:32 – Positives of accountability

·       37:38 – The end.

Episodes are available here https://www.thecpo.co.uk/

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