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The Chief Psychology Officer
Exploring the topics of workplace psychology and conscious leadership. Amanda is an award-winning Chartered Psychologist, with vast amounts of experience in talent strategy, resilience, facilitation, development and executive coaching. A Fellow of the Association for Business Psychology and an Associate Fellow of the Division of Occupational Psychology within the British Psychological Society (BPS), Amanda is also a Chartered Scientist. Amanda is a founder CEO of Zircon and is an expert in leadership in crisis, resilience and has led a number of research papers on the subject; most recently Psychological Safety in 2022 and Resilience and Decision-making in 2020. With over 20 years’ experience on aligning businesses’ talent strategy with their organizational strategy and objectives, Amanda has had a significant impact on the talent and HR strategies of many global organizations, and on the lives of many significant and prominent leaders in industry. Dr Amanda Potter can be contacted on LinkedIn: linkedin.com/in/amandapotterzircon www.theCPO.co.uk
The Chief Psychology Officer
Ep17 Creating a Culture of Accountability
With quiet quitting being a hot topic in both business and HR recently, many might wonder what how responsibility and accountability influence their workplaces, colleagues and themselves. In this episode, Dr Amanda Potter is being interviewed by Tim Hepworth to talk about how to build a culture of accountability that leads to a thriving organisation and engaged employees. They will explore this through the lens of psychology, neuroscience, and topics like whistleblowing, wellbeing and inclusion.
The Chief Psychology Officer website is now available https://www.thecpo.co.uk/ Please like and follow Zircon for more podcasts and articles at https://www.linkedin.com/company/zircon-consulting-ltd/
If you have questions or would like to speak to Amanda please contact her via LinkedIn: linkedin.com/in/amandapotterzircon or via email: TheCPO@zircon-mc.co.uk.
For more information on Quiet Quitting and Quiet Fleecing, Amanda was interviewed for the following article. https://www.hcamag.com/ca/specialization/leadership/quiet-fleecing-are-you-robbing-top-talent-of-time-and-money/423524
Timestamps
Creating a Culture of Accountability
· 00:00 – Introduction to Culture of Accountability
· 00:56 – Responsibility vs. Accountability
· 01:57 – Owning your mistakes and successes
· 03:15 – What’s stopping us?
· 03:53 – Whistleblowing
· 05:44 – Managing Expectations
· 06:26 – It’s a cultural thing…
· 07:11 – Specifics?
Communication is key
· 08:06 – The meek, shall not inherit the business
· 08:53 – I need commitment first…
· 10:07 – I don’t understand what you haven’t told me!
· 11:00 – Wellbeing
· 12:49 – Times they are a changin’
· 13:39 – Trust
· 14:42 – They are tracking us!
· 16:19 – Ideals when working from home
What seems to be the problem?
· 18:31 – Undermining Accountability
· 19:31 – Top-down control
· 20:29 – Bias
· 21:08 – Consensus seems to suggest…
· 22:06 – Confirmation bias
· 23:15 – Bystander Apathy revisited
· 24:19 – Fundamental Attribution Error
· 25:08 – Neuroscience!
Let’s finish this discussion in a quiet place…
· 27:44 – I’m with (functionally) stupid
· 29:28 – Burnout revisited
· 30:00 – Shh! I’m trying to quit
· 31:11 – The increase of quiet quitting
· 35:47 – Summary of undermining accountability
· 36:32 – Positives of accountability
· 37:38 – The end.
Episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform please contact: TheCPO@zircon-mc.co.uk
